Terms & Privacy Policy


Privacy Policy Data We Collect

  1. Online Reservation Process: Personal information provided during bookings is collected and processed securely.
  2. Automatically Collected Data: Includes IP address, device type, location, time of access, pages visited, and referral source.
  3. Data from External Sources: We may receive reservation data from third-party platforms (OTAs) for operational purposes.

How We Share Your Data

  1. Third-Party Sharing: Data may be shared with third- party services like email providers or secure cloud platforms (e.g., AWS).
  2. Operational and Accounting Purposes: To manage bookings and comply with accounting requirements.
  3. Payment Security: Data may be shared with banks or payment gateways for secure transactions.

Information for Confirmed Bookings
At Cyma Sails, we strive to make your journey seamless and unforgettable. To ensure a smooth and enjoyable experience, we kindly request the following details in compliance with Greek naval regulations:

Essential Details

For all participants in your booking, please provide:

Full Name
Passport or ID Number
Date of Birth
Nationality
Gender
Phone Number (contact for guests)
To ensure a comfortable and hassle-free trip, please make sure to bring the following items with you:

Booking Confirmation: Please bring your booking confirmation, either in printed or electronic form (email or SMS), to facilitate the confirmation of your participation in the trip.
Towel: For your comfort, bring a towel with you.
Sunscreen: Don’t forget sunscreen to protect yourself from the sun’s rays.
Jacket: It’s recommended to bring a jacket or additional clothing as weather conditions may change.
In case on allergies we advice you bring you own medication or therapy.
Make sure you are fully prepared for your trip and enjoy it with comfort and safety!

Menu Preferences

To personalize your dining experience:

Let us know if any guests prefer the vegetarian menu.
Inform us in advance about any serious food allergies.
Thank you for entrusting us with your voyage. We look forward to welcoming you aboard to glide through the waves and immerse yourself in the essence of luxury sailing.

BOOKING AND CANCELLATION POLICY

Refund Policy
• 0% Refund: No refund for no-shows or cancellations made less than 24 hours before departure.
• 100% Refund: Cancellations made 24 hours before departure will be refunded in full, minus a non-refundable processing fee of €7 per ticket.

Booking Policy for Private Cruises:
To secure your reservation, a deposit of 30% is required. Payments can be made via Bank Transfer or PayPal.
Cancellation and Rescheduling:
Please be aware that the 30% deposit is non-refundable. In case you need to change your booking due to unexpected events, we will do our best to accommodate you, subject to availability.

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